In Stock Pieces

We offer returns and exchanges on our in-stock items within 30 days of purchase. Please note that the customer is responsible for any return shipping costs and any applicable duties or taxes. Items must be in their original condition and packaging to be eligible for a return or exchange. If you have any questions about the process, feel free to reach out!

Custom Pieces

Please note that all custom orders are final sale, and we do not accept returns or exchanges unless the item is damaged during shipping. If your custom piece arrives damaged, please contact us immediately with photos of the damage, and we'll work with you to resolve the issue as quickly as possible.

Initiate a Return

To initiate a return or exchange please email us directly with your order # and pictures (if applicable).

info@belezaceramics.com